MODERNO

CONTACT US

We're here to help with any questions about your order, our products, or the stories behind them.

General Inquiries

Questions about our brand or products

Send a Message

Order Support

Help with existing orders or payments

Order Help

Shipping

Delivery times and tracking information

Shipping Details

Returns & Exchanges

Policy and process information

Return Policy

Get In Touch

Email

support@MODERNO.com - Customer Support

orders@MODERNO.com - Order Inquiries

Phone

+977 1 4123456

Available Sunday - Friday, 10am - 6pm NPT

Customer Service Hours

Sunday - Friday: 10am - 6pm NPT
Saturday: Closed

We aim to respond to all inquiries within 24 hours.

Shipping Information

Domestic Shipping (Nepal): 2-3 business days

International Shipping: 7-14 business days

All orders are processed within 1-2 business days after payment confirmation. Tracking information will be provided via email once your order ships.

Returns & Exchanges

We accept returns within 30 days of delivery for unworn items in original packaging.

Exchanges are available for size issues. Please contact our customer service team to arrange an exchange.

View our full returns policy

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